IT Help Page

WOMENS ELECTRONIC VILLAGE HALL

Learndirect Tip 2.Re-doing topics

Learndirect Tip 3.Printing

Move the cursor to the bottom righthand corner of the screen. There is a little yellow loud-speaker icon to the left of the clock.The word volume should appear when you roll over it.

You can now either....
....click once which will bring up a volume control slide for you to adjust
(close it by clicking elsewhere on the screen)
....or double click to bring up a larger volume control panel. The first slider on this panel controls the headphones.You don't need to adjust any others.

How you save your work is important to ensure that it is safe and that you can find it again next time you need it.

If you are on a WEVH taught course your tutor will probably have explained where you should save your work, but you can check below to make sure.

Saving work on any PC in the UKonline room.

Click File > Save.

Save in My Computer > trainee on 'ukonline'(Z:). Create a new folder* in your name to save your work into.You will be able to access the work from any PC in the room.
* To create a new folder click on the Create New Folder button in the Save dialogue box

You can also save it in My Documents on the hard drive of your PC, again creating a new folder in your name, but it won't be backed up on the server and if someone else is on that PC next time you won't be able to access My Documents from another PC.

Saving work on computers in training rooms

Being updated

[Work should be saved in G: > home > trainee. The trainer usually makes a directory in here and the students save in that. Create a new folder in your name to save your work into. It's advisable to save a copy of your work on to a floppy disk, or in the My Documents folder on the hard drive.]

(Please note: if you follow any of the links below you will need to click on the top right X button to return to this page)

There is a permanent connection to the internet here at WEVH, so all you have to do to access the World Wide Web is click on the Internet Explorer icon either at the bottom left of the screen, or on the Desktop.

If you know the address (URL) of a website which you want to visit, click on the address bar near the top of the screen and type it in. Press Go or Enter and wait for your chosen website to appear.

If you need help with finding information or a website address, you can go to a search engine such as Google.co.uk (http://www.google.co.uk) .Once you are in Google you can do a search by typing in a keyword(s) and then clicking the SEARCH button.

For more detailed advise on using the internet visit ...

the BBC Becoming Webwise online course
http://www.bbc.co.uk/webwise/learn/index.shtml

or try some of the wevh muwic online resources related to using the internet available on the WEVH website
http://www.wevh.org.uk/users/muwic/resources/becoming_webwise.htm

(Please note: if you follow any of the links below you will need to click on the top right X button to return to this page)

For more detailed advise on using the internet visit ...

the BBC Becoming Webwise online course
http://www.bbc.co.uk/webwise/learn/index.shtml

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		WOMENS ELECTRONIC VILLAGE HALL
IT help desk	Useful computing tips (Things you may have forgotten or perhaps were never told)
	The following tips and instructions will hopefully be of use to you. Of course you can always ask a volunteer or trainer to help you with problems, but there may be times when one isn't available or when you would like to have a go at solving a problem yourself. Click on your choice below Accessing Learndirect plug-ins on your home computer Accessing the Internet Accessing your files on pc's in training rooms from UK online suite Adjusting volume on headphones Burning CDs Downloading files from the internet Downloading plug-ins for Shockwave etc. on your home computer. File management Learndirect tips Reporting a fault Setting up an Email address Using the Back and Forward buttons to navigate on the internet Using the scanner in UK online suite last updated 28-Apr-2003
	top

	Learndirect Tip 1.Page Error
	If PAGE ERROR comes up on the page... 1 ...try clicking the REFRESH button (on the tool bar at the top of the page )... ...or if that doesn't help... 2 ...try clicking the BACK button (on the tool bar at the top of the page)... ...or if that doesn't help... 3 ... logout and login again... ...or if that doesn't help... 4 ...shutdown then restart the computer ( click Start button in bottom left corner, then click Shutdown, then click OK. Wait for computer to shutdown, count to 10, then restart the computer by pushing POWER button)... ...or if that doesn't help... 5 ...fill in a fault log report and the technician will deal with the problem as soon as possible.(If you go to the fault log you will need to click the top right X button to return to this page.)
	Learndirect Tip 2.Re-doing topics
	Did you know that you can re-do topics and assessments within your Learndirect course as many times as you like?
	Learndirect Tip 3.Printing
	You can print any page of your course. Just click on the print button at the top of the page. Price per copy on notice by printer. top

	Accessing Learndirect Plug-ins on your home computer
	In order to follow Learndirect courses at home you may need to download one or more Plug-ins. Click here to find out how to download them. ( If you follow this link you will need to click the top right X button to return to this page.) http://www.ufi.com/partners/ict/specifications/plugins010525.htm top

	Adjusting volume on headphone
	Move the cursor to the bottom righthand corner of the screen. There is a little yellow loud-speaker icon to the left of the clock.The word volume should appear when you roll over it. You can now either.... ....click once which will bring up a volume control slide for you to adjust (close it by clicking elsewhere on the screen) ....or double click to bring up a larger volume control panel. The first slider on this panel controls the headphones.You don't need to adjust any others. top

	File management
	1.Where to save your work
	How you save your work is important to ensure that it is safe and that you can find it again next time you need it. If you are on a WEVH taught course your tutor will probably have explained where you should save your work, but you can check below to make sure. Saving work on any PC in the UKonline room. Click File > Save. Save in My Computer > trainee on 'ukonline'(Z:). Create a new folder* in your name to save your work into.You will be able to access the work from any PC in the room. * To create a new folder click on the Create New Folder button in the Save dialogue box You can also save it in My Documents on the hard drive of your PC, again creating a new folder in your name, but it won't be backed up on the server and if someone else is on that PC next time you won't be able to access My Documents from another PC. Saving work on computers in training rooms Being updated [Work should be saved in G: > home > trainee. The trainer usually makes a directory in here and the students save in that. Create a new folder in your name to save your work into. It's advisable to save a copy of your work on to a floppy disk, or in the My Documents folder on the hard drive.]
	2.Save or Save As?
	Use Save the first time you save a file. Next time you make changes to that file you can either use Save again which will save the file with the changes you have made ( but you will no longer have a copy of the original file) or you can use Save As which will save a new version of the file with the changes you have made (note that it will need a new name) leaving intact your original file with it's original name. top

	Accessing your files on pc's in training rooms from UK-online suite
	Being updated [Go to: My Network Places > Entire Network > Microsoft Windows Network >134 >the PC which your work is saved on Please note: you will only be able to access that PC if it is switched on in Room 134. If it doesn't appear, ask in the office if they would ring through to Room 134 for someone to switch it on.] top

	Accessing the Internet
	(Please note: if you follow any of the links below you will need to click on the top right X button to return to this page) There is a permanent connection to the internet here at WEVH, so all you have to do to access the World Wide Web is click on the Internet Explorer icon either at the bottom left of the screen, or on the Desktop. If you know the address (URL) of a website which you want to visit, click on the address bar near the top of the screen and type it in. Press Go or Enter and wait for your chosen website to appear. If you need help with finding information or a website address, you can go to a search engine such as Google.co.uk (http://www.google.co.uk) .Once you are in Google you can do a search by typing in a keyword(s) and then clicking the SEARCH button. For more detailed advise on using the internet visit ... the BBC Becoming Webwise online course http://www.bbc.co.uk/webwise/learn/index.shtml or try some of the wevh muwic online resources related to using the internet available on the WEVH website http://www.wevh.org.uk/users/muwic/resources/becoming_webwise.htm top

	The back and forward buttons
	These are in the tool bar at the top of your page. The back button simply takes you back to the page you were looking at before. That way you can skip back through all the pages you have viewed during one session, and go back to something that interested you earlier. The forward or next button works in the same way, so you can single click on that to take you forward again. You only need do a single click on the back or forward buttons to go back or forward one page. A double click will move you by two pages, so be patient. (Please note: if you follow any of the links below you will need to click on the top right X button to return to this page) For more detailed advise on using the internet visit ... the BBC Becoming Webwise online course http://www.bbc.co.uk/webwise/learn/index.shtml or try some of the wevh muwic online resources related to using the internet available on the WEVH website http://www.wevh.org.uk/users/muwic/resources/becoming_webwise.htm top

	Downloading files, including pictures, from the internet
	You can save copies of any images or whole web pages from the internet. To save a whole page click on File on the top toolbar and then Save As . To save an image (picture), right click (right mouse button) on the actual image and then Save Picture As top

	Downloading plug-ins for Shockwave etc. on your home computer
	(Please note: if you follow any of the links below you will need to click on the top right X button to return to this page) Click here for RealPlayer. Look for the free version to download. http://www.real.com/realone/index.html?src=downloadr Click here for ShockwavePlayer and FlashPlayer http://www.macromedia.com/shockwave/download/alternates/ Click here for QuickTimePlayer http://www.apple.com/quicktime/download/ top

	Setting up and using an e-mail account and address
	Click here for instructions.You can print the instructions to use as a reference .You will need to click the top right X button to return to this page afterwards. Click here to go to www.yahoo.co.uk Click here to go to www.hotmail .com top

	Burning CDs
	Click here for instructions on burning CDs in UK online Room.You can print the instructions to use as a reference .You will need to click the top right X button to return to this page afterwards. top

	Using the scanner in UKonline suite
	Click here for instructions for using the scanner in UK online Room.You can print the instructions to use as a reference .You will need to click the top right X button to return to this page afterwards. top

	Reporting a fault
	If you go to the fault log you will need to click the top right X button to return to this page afterwards. Click here for Fault Log top